The things that happened to Sony’s customers are really frustrating. Sony itself wants to warn its customers about the possibility of their credit card information stolen.
Sony also informs the customers that during the period of April 17 and April 19, 2011, some intrusion which is illegal and unauthorized occurred. As a result, particular information from PlayStation Network user account turned vulnerable.
Seems that Sony is also taking measures to prevent the loss of information. On the first day of this case, they switched off PlayStation Network as well as Qriocity services. They also contacted a security company to start the investigation and to learn what had happened. Thirdly, they took all the necessary steps to rebuild and thus to strengthen the whole network infrastructure which provides more security for the private information of users. Sony is also thanking the customers for the patience and it assures that all the issues will be resolved as soon as possible.
Sony is asking the customers to be careful with answering e-mails, requiring providing any private information as a part of user account information might have been stolen. Such information as Billing Address, Purchase History and all the passwords can also be used by another persons.
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